Frequently Asked Questions

Find answers to common questions about staying at ELB Suites.

What time is check-in and check-out?

Check-in time is from 2:00 PM, and check-out time is until 12:00 PM (noon). Early check-in or late check-out is subject to availability and may incur additional charges.

Is there free Wi-Fi available?

Yes, we provide complimentary high-speed internet access to all our guests throughout the entire hotel property, including rooms and public areas.

Do you offer airport transportation?

Airport transfers can be arranged upon request prior to your arrival. Please contact our front desk team with your flight details to set this up.

Are pets allowed in the hotel?

While we love animals, unfortunately, we do not allow pets in the hotel to ensure the comfort of all our guests.

What is your cancellation policy?

Our standard cancellation policy requires guests to cancel at least 48 hours prior to their scheduled arrival date to avoid a one-night cancellation fee.

Is parking available at the hotel?

Yes, we offer secure, complimentary on-site parking for all our registered guests with 24/7 security surveillance.